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531 thoughts on “Contact Us

  1. It is absolutely abhorrent that Uber is refusing to co-operate with authorities in the investigation of a sexual assault by one of its drivers. Uber has a moral obligation to be socially responsible, including aiding in criminal investigations. What will it take to get Uber to be grown up and responsible in this matter? This is not the first instance of its kind world wide and Uber should have protocols in place based on previous incidents. What do we need to do to compel Uber to act? Boycott nationally? Regionally?

    Like

  2. Can you please input the hotline number so it was east for the riders to contact uber in times of beed rgarding your service. Was so dissapointed of your service

    Like

    • Unforetunately, Uber doesn’t have a hotline number but you can reach them from Uber Rider App > Go to Menu > History> Select Trip > Select Need Help > Select specific issue

      Like

    • Pwede pa po. You can still sign-up and register as a Partner with Uber and submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila. However as per Uber, vehicle activation might be onhold until LTFRB resumes accepting applications.

      Like

      • Kung magpapasa ako ng complete requirements as uber partner car owner, will uber approves it? at makakabiahe na ba or hindi pa dahil aantayin ang approval approval din ng ltfrb?
        Sabi kase ng ibang partners na makakabiahe pa din sa mga some areas, hindi na need ltfrb. thanks.

        Like

      • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

        If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

        Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
        http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

        Like

      • As of now, wala pa po. we will update this blog once we have official news.

        For now, Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

        If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

        Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
        http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

        Like

  3. We able UBER Business, but it’s hard that we do not have point person from UBER being a corporate account. Kindly revert back to us, to whom can we directly call for our UBER Business concerns.

    thanks,

    Like

  4. Hi Uber team,
    Good day! Is it possible to delete my credit card details to other account?
    originally its my father in-law’s uber account and I don’t want to continue to support his uber anymore, coz he’s abusing my credit card.

    Like

  5. Hello uber gusto ko lng malaman kase nasa risk na ung account ko. May 3 report po ako sa mistimed trip ko e ang kaso po iniistart trip ko tapos kinacancel ko tapos pipiliin ko ung do not charge rider kase po d ko maioffline ung uber ko kase nag loloko net ko at gusto ko na ho umuwi o sabihin na natin pong hindi dahil dun sa iba kong pasahero na naisasakay ko hindi po ako nag iistart trip agad lalo na kung wala pa ung pasahero ko. Nakakainis at napaka unfair malay nyo ung ibang report pantitrip lng pala minsan lng nmn ako bumiyahe tapos ganun pa part time lng po matanda o bata saken nirerespeto ko dahil pasahero ko sila. Anh hirap po kase pag napupunta ka sa lugar na walang signal.

    Like

  6. Am i already recognize by the LTFRB since i already submitted all the requirements that you require us to submit, including SPA. I heard that, a lot of uber vehicles are upprehended and impounded with a penalty of 120,000.

    Like

  7. Hello. Good evening.
    I am buying a new car but my colleagues are discouraging me because of the that uber new applicaions are on hold & not being approved. But some uber operators & drivers told me that uber is coontinuously accepting applicants / partners riders.
    I just want to confirm if really is continously accepting new partner applicants. And that partners can start tripping and earning without approval from ltfrb. Thanks.

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

  8. Good afternoon po. paano po ang gagawin ng driver ko po hindi nya na end trip yng last rider ngayon kasi po nagloko po yng uber apps nya. paano po yon?

    Like

  9. Hello po sa admin,possible po bang mag apply ng sariling bank acc.ang isang driver Lang ng uber mailiban sa bank acc.ng owner?kung di nam an po pwede automatic po ba na papas ok ang kita ko sa acc ng owner..o my kailangan pang ibang gawin,bukod sa pag apply,at download ng uber app…..?

    Like

  10. Hi po sa admin,driver po ng uber kailangan po mag apply ng tnvs,o kahit young owner lang pwede na,at kung required po ang driver ng tnvs,at hindi sya naka pag comply,basal po ba ako mag drive,at anu po consenquence pag wala ako ng tnvs…?

    Like

  11. hi gdpm tanung ko lng po kung kelan po possible na makabyahe ung car na ireregister ko sana sa uber since pinastop ni ltfrb ung pgrelease ng linya ng uber? tama po ba?…saang branch po ung open kapag saturday and what time po open.thanks

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

  12. Dear UBER,

    One of our guest left his bag with valuables inside the vehicle of Mr. Benson Tolentino. He assured our guest that he will be bringing the bag here in the hotel but then upon waiting and calling for your driver, he said he surrendered the bag at your head office in Greenfield Mandaluyong which is not what they have agreed.

    We were also trying to call Mr. Tolentino but he refuse to cooperate which is not an UBER standard.

    May we know if the bag is at your office?

    Jacky

    Like

  13. to the uber admin,

    Hope all is well with you, I would like to ask and confirm if you still do accept application for membership, i was told by many people that you suspended acceptance of application for uber operator.. I have a new car which is to be released within this week and im planning to register it to uber but they said you are no longer accepting applicants for membership.. I just want to clarify how true is this rumors thats been circulating.. Thank you po.. im hoping for a response sir/ma’am

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

  14. Good day.. hello po. balak ko po sana mag operate ng uber. kukuha sana ako ng sportivo. pero sinabi sa balita na naka hold ngayon ang uber. Pero na FB ng uber ay nababasa ko naman na tuloy pa rin. ano po ba talaga? balak ko na mag attend ng seminar. pls advise. TY and God bless.

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

    • They can give the access of their Uber Account sa inyo and you can use it pero hindi updated ang profile at banking details. Better to just create a new account and enroll their car to your new account. Then let them email Uber to request na itransfer sa inyo yung vehicle and idelete sa luma nilang account.

      Like

  15. “Uber will activate you within 24-48 hours if you submit the required docs.Uber will activate you within 24-48 hours if you submit the required docs.”
    Pwede na bang bumyahe after ma activate?

    Like

  16. please help uber driver clemente, Pepito Lumang provincial address Tabug Batac Ilocos Norte nasa amin po ang Drivers license nya at nasa kanya ang drivers license din ni Ely Perez Jr. sabi nya susunod cya sa mr. ko na mag gasolina lng d naman sumunod paano yan both i\of them walang license

    Like

  17. Hi Admin,

    I missed to pick up my approved PA. Deadline is today, Aug 19. Can I still pick it up next week? Is the office in Mandaluyong open on Saturdays. Please advise. Thanks.

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

  18. Hi uber yesterday my husband and my brother booked a ride and your driver made us wait quite too long. And the bad part there is he havent picked us up yet pero nag on trip na siya kahit si pa kami nakakasakay until we looked for a loading station kami pa nag initiate to communicate with him. Ang tagal naming nag hihintay sa kanya siya pa ang galit. AT HANGGANG NGAYON HE KEPT ON TEXTING US KAYA WE TOLD HIM WE WILL REPORT HIM TO UBER, BUT HE DOESN’T SEEM TO CARE OR GET BOTHERED INSTEAD NAGHAHAMON PA SIYA NA MAGDEMANDA PA KAMI IF WE WANT. What kind of behavior is that? We are looking for a contact no. Of uber but we couldn’t find one para ma narrate namin itong nagyare. We are so disappointed. Napaka walang modo ng driver niyo at napaka harsh and harrassing ayaw tumigil kaka nag at text sa asawa ko! We regularly take uber monday to sunday and this really made us think the service is a bit of poor because of ill mannered driver like this one. I once reported an incident and now another bad incident happened.

    Like

  19. Hi admin is there any other ways to reach uber, like contact details. To share some issues with my trips and unknown charges I encountered. Because it takes years before a representative can respond on my issue. Ive been contacting you via email and uber app yet respond takes years.

    Like

  20. hi admin.. i am planning to loan a car then use it for uber.. however due to suspension of LTFRB for tnvs franchise, I’m still holidng back. i just want to ask if once I have submitted all requirements and get activated in uber system, i can already start accepting trips and start earning money? or do i need to wait for the LTFRB to resume the application for membership. i have already watched the webinar but this issue is just recently.
    Thank you

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs; once activated, you can already start accepting trips. Just make sure to submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      Like

  21. Hi Uber,

    I got free 200 because one of my friends used my code. If my next ride is lower than 200, say 100, will the trip eat up the whole 200 or will it have remaining balance? Thanks!

    Like

  22. Goodmorning Sir/maam . Ask ko lang po may account na po ako sa banko ngayon pumunta ako sa uber home Then di ko po mahanap yung Banking na sinasabi niyo po Pa help naman po Please ASAP

    Like

  23. Goodmorning Sir/maam . Ask ko lang po may ATM card na po ako Ireregister ko nalang po For uber Yun nga lang po Sinunod ko po ang Steps niyo Di ko po nahanap yung Banking Help me Sir/maam Thankyou and Godbless

    Like

  24. Hi Admin. Just want to ask if i can still drive if the PA given to us already lapse? Sent them an email about this but the answer I only got was they are re-filing for temporary extension until the our CPC hearing. Please clarify. Thank you.

    Like

  25. Hi admin, request ko lng po sana na madeavtivate ung payment information on my wife’s uber app, she was previously using my card for her booking and i would like you to dishonor my credit card on her payment method for personal reason…

    Like

  26. does this mean that we can start accepting passengers once activated by uber? (while waiting for the decision of ltfrb to resume the application) YES or NO?

    Like

  27. hi UBER admin…Good afternoon…san san po ang mga office address po ng UBER?salamat po
    we are planning po sana to have the business…thanks and more power

    Like

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