Contact Us

Looking for info about Uber Manila?

Visit our new site for more information and tips about Uber!

www.ubermanilatips.com

You can email us at info@ubermanilatips.com
If you want faster response, you can find us via Facebook: facebook.com/ubermnltips
OR message us directly via Facebook Messenger: m.me/ubermnltips  (we respond within an hour)

TIP: If you want more updates and practical tips from Uber MNL Tips, you can also subscribe to our newsletter. Don’t worry, we don’t spam. Promise. Head on to www.ubermanilatips.com to subscribe.

Advertisements

531 thoughts on “Contact Us

  1. driver here done online application and uploaded all the requirements on boarding via a partner account. all my uploaded doc was active but still my status is still on boarding. Is there a nearest satellite/event that i can go to. My place is in Marikina thanks and God Bless

    Like

    • You can also Check if your account is activated, try to login sa Uber Partner Driver App. If makalogin na yung driver sa Uber Partner Driver App, ok na., you can go online and accept trips.
      Make sure you 1) have submitted complete TNVS requirements 2) have an active driver who have attended onboarding (this can be you if you’re a Partner-Driver) 3) have an active vehicle in your account.

      Like

  2. Hello. What if I want to hire a driver to drive my car for Uber?
    When signing up for an account, do I use my name (owner of the car) or the driver’s? same with the license picture to be uploaded. Thank you.

    Like

  3. i have submitted all 3 requirements thru online.. i have a problem with my drivers license. when i renew my drivers license in LTO last month i only got the official receipt as temporary license not the actual cards. my question is do UBER MNL accept OFFICIAL RECEIPT AS TEMPORARY LICENSE because here in the philippines LTO had problem in releasing CARDS if Yes why did UBER didnt accept my TEMPORARY LICENSE?

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

  4. Hi. i got my car from a bank and i want it to use for uber. but its not yet under my name. what should i do? the or cr is still under the name of its first owner. thanks

    Like

  5. I have reported an incident of UberPool rider mismatch and being charged double the initial price I had with UberPool. Before booking, the price was at P144 then when I dropped off, the driver’s app calculated P262. I thought UberPool’s fare is fixed. This was very frustrating especially that on this trip I was matched with a rider whose destination was Marikina and I was just supposed to be dropped off in Ortigas. I have already sent several emails within the last 5 days but I did not get any response, as of this post. Very disappointing. I feel ignored and not valued. Worst customer service ever! How can I go about this?

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

  6. Hi!totoo po bang hindi na ina-allow na makasali sa UBER ang mga compact cars like mirage HB, EON at wigo?plan ko po sana kasi kumuha ng compact cars for UBER. Thank you!

    Like

  7. I was very disappointed this night about your fees I was charged too much! My original fare was 342 and your driver asked me to pay for 342 since I have to pay for 142 pesos only. You are simply a fraud for me and very misleading to your clientele this is the name, Christopher of Mitsubishi Advernture colored white with silver lining on the side. Also how come that your driver a while ago by the name of Arby charged me with a cancellation fee since he was the one who cancelled my trip? This is so much absurd you have done this to me several times already. Why are you not doing some legal actions on this wrongdoings of your drivers and your company as well?

    Like

  8. Good day, my name is Reynold Tristan Paredes I signed up in Uber way back 2013 and attended seminar in Cubao at 5th floor Gateway mall to be a member and get onboard with Uber. My work is seafarer for the reason I had never use or drive to operate with Uber..I noticed when I signed up for Uber that Im still a member..I would like to know if my account is still active? Do I need to update or redo my onboarding? please advise..I also noticed that the required vehichle must be 3 years older up to date..I have a new 2016 vehichle and willing to continue patronage with Uber as driver operator..

    Like

  9. hi good eve ask ko lng gusto ko magloan ng car for Uber ang plano ko Innova nag inquire nko sa toyota naghanap ako ng lowest dp sabi sakin hnd daw pwd ipasok sa uber kapag hulugan totoo po ba yun?

    Like

  10. Good afternoon, I have questions

    1. Ano pong oras ng cut-off ng daily trip for incentives kasi po nag drive ako start 12:01 am – 5:00am (Friday) then continued to drive ng 9:30pm – before 11:59pm but according to my pay statement nag kahiwalay ang pay statement ko ng 12-4 (pasok as thursday) tapos 4am-11pm ko friday. ano po ba ang cut-off ng daily trip. I planned to hit kasi yung incentive per day lumalabas hindi ko sya na hit according to my pay statement.

    Like

  11. I want to talk to someone who know about the incentives.. how come that my incentives on sept 19 to sept 25 is like that.. I work like a animal just to get your incentives and then you will give the right amount .. if your not going to fix this issue I rather transfer to crab this is not the first time you done this to me..

    Like

  12. Hi,

    I am a partner since June 22, 2016 and I want to follow up my PA Application status. No one update me about this I already submit the requirements last july 25, 2016.

    Thanks,

    Like

  13. hello! tanong ko lang po, paano po ang kita sa uber?, percentage po ba? pwede po humingi ng computation.. may membership po ba?. can I ask for contact person with contact number para po sa ibang katanungan?, salamat

    Like

  14. Hi Admin..
    I am planning to get a car and drive to UBER, unfortunately the permit is on hold by LTFRB.
    Should we start to drive even no permit?

    Thanks!

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

  15. Hi, i’m using UBER since August. without knowing that the email address that i save is wrong. what should i do? i need to check all the receipts from UBER please help me. Thank you.

    Like

  16. pumunta po ako sa satellite office nyo sa las pinas.sabi ko po naka pangalan sa kapatid ko yung car eh nasa barko sya kailangan daw po ng SPA ano po ang ilalagay sa SPA, need an example. thanks

    Like

  17. Ask ko LNG po kung tuloy padin Ang pagtanggap ng new application sa uber?Kasi Sabi ng iba ng post stop ndaw.kapag walang PA huhulihin ng ltfrb.tas my multa 200k.paano po yun Kung na activate ako sa uber tapos Wala pa PA ok LNG po b Un?

    Like

  18. Hi! How long does it take for an application to be approved?(assuming all requirements have been provided) I am planning to get a new car for uber and wouldn’t want it to get stuck at home for long since I would need the money to pay its monthly dues.

    Like

  19. Hi admin I have my own car model 2014 second hand, however the orig ORCR is ongoing process for name transfer and until now not yet done. Is there any chance to be your partner while the transfer of ORCR to my name is still ongoing? I have here only a xerox copy of ORCR not yet under my name.

    Please advise.
    Thankz,
    Pedro

    Like

  20. hi! question lang po. yung kapatid ko kasi mapilit din bumili ng car at mag uber daw sya. pero hindi ba stop na ang franchise ng UBER sa LTFRB? baka kasi mamaya naglabas ng car pero deny din application patay na.

    Like

    • Uber still accepts sign ups. Uber will activate you within 24-48 hours if you submit the required docs. Submit the requirements so when LTFRB resumes the applications, maipapasa agad ni Uber yung requirements nila.

      If you want to get all the details about being an Uber Partner, we highly recommend you watch the replay of the FREE webinar we did a couple weeks back. We guarantee all your questions will be answered plus pioneer and seasoned Uber Partners will give some practical tips at the Q&A portion at the end. You can access the replay here: https://app.webinarjam.net/replay/1010/be1796dcdb/0/0

      Also, here’s a step by step guide on how to be an Uber Partner. Let me know if you still have questions.
      http://ubermanilatips.com/how-to-be-an-uber-driverpartner-in-manila/

      Like

      • you mean makakapag pasa lang ng requirements po pero hindi parin makakabyahe kasi stop pa ang LTFRB sa pag accept ng uber franchise? or kahit wala pang papel from LTFRB pwede na po bumyahe?

        Like

  21. Hi, i’m planning to buy car this coming December and use it for UBER.
    May i know what are documents do you need and how long the processing period? thanks.

    Like

  22. Ask ko lang po kung ppwede po yung temporary license na receipt yung ipasa for requirements para sa uber driver. Sana may magreply po about this. Salamat po

    Like

  23. Good afternoon! Im a new uber partner. I would like to know what the current thresholds are for bronze, silver and gold as well as the cut off time. Thanks!

    Like

  24. Why my acct isnt up to date?

    Ngpa.change operator po ako at sabi nila sa akin na wed morning by 9am malilipat na daw ako ng operator.

    Wala pa din nangyayare.

    Like

  25. Hi admin,driver partner po,,may promo kayo para sa mga driver lang 50 winners para sa araw na yun,,pano po malalaman kung kasama sa winners yung driver? Yung promotions oct.3-9, hindi rin ako maka log in sa promo mechanics nyo hindi ko alam kung bakit pero nakaka sign in ako sa uber app.ty

    Like

  26. hi uber! i just wanna report my case. i cannot register because my number is supposedly “registered already”. how can you help me with this? thanks.

    Like

    • Are you registering as a rider or driver? The Uber system does not allow duplicate emails in the system. You should use another email address.

      Like

  27. hi good morning admin i have a question .nag upload kami ng apps ng driver .na upload na po lahat ng docu pero un apps nya wala parin po para makapag simula .ang lumalabas network problem gusto na po nya mag byahe ngaun para makapag simula na bukas po kasi coding. ano po gagawin nya.

    Like

    • Check nyo po internet ng cellphone na gamit nyo. Makakatanggap din po kayo ng email at text galing kay Uber na activated na kayo within 24-48 hours.

      Like

  28. Hi Uber Manila Tips,

    I stumbled upon your website as I am searching for a link or info on how I can submit an incident report about our recent ride just yesterday.

    I know the site seems more focus on people who wanted to have Uber as business or as part time monetary income, but I am kinda desperate and frustrated as I haven’t received any feedback yet. I have tried support@uber.com and even clicked and submitted my concern on HELP option on the uber app but to no avail.

    Here is my situation:

    “I booked my pool at 131 PHP however after we got into our destination the fare reached to 346 PHP, this was the first time I experienced it in all of my rides with uber as well as with your fixed price policy. As per checking the route, the driver took a longer one and even went in circles just to get the second passenger. We got a fare of 346 PHP while the second rider only had 64 PHP wherein in fact we took longer time just to get to the 2nd rider, the toll was on us just because we were the first one who rode the car. I think this is not so fair.

    I also think, though I may be wrong, another factor that affected to the fare was the Driver took a while to negotiate with the Traffic Enforcer as he had a violation of betting the red light while we were on trip. can you please check on this as i would also like to demand a refund.”

    I really hope you can help me with my concern

    Like

  29. Hi. Concern lang po namin yung expired na PA at PAMI ng dalawa po naming car. I sent you an email pero until now wala pa kaming nakukuhang feedback if paano yung renewal nung mga docs. Thanks. Could you please attend to this matter. Thank you and Godbless

    Like

Leave a Reply to Kathlyn Cancel reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s